Customer story
Morning Dew Clothing
Keeping track of customer details and outstanding payments used to be a headache. But Retill has made it a breeze! I can say goodbye to lost contact details and forgotten invoices.
Christy Bekoe
Director, Morning Dew Clothing
- Industry
- Fashion retail
- Location
- Accra, Ghana
- Business size
- Single location
- Retill features used
- Customer management, Credit sales, Payment tracking
“Keeping track of customer details and outstanding payments used to be a headache. But Retill has made it a breeze! I can say goodbye to lost contact details and forgotten invoices.”
Morning Dew Clothing serves walk-in customers and regular buyers who purchase on credit. Christy previously stored customer details in phone contacts and paper receipts, leading to lost records and forgotten invoices. Retill keeps every customer profile, purchase, and outstanding balance in one searchable system. When a regular walks in, Christy pulls up their history instantly and knows exactly what they owe. Her team spends less time searching for information and more time helping customers find the right fit.
Challenges before Retill
- Customer details scattered across phones and paper
- Forgotten invoices and unclear payment status
- No purchase history when customers return
Results with Retill
- Searchable customer database with full purchase history
- Clear outstanding balance tracking for credit customers
- Faster checkout and follow-ups for returning buyers